Privacy Policy
Last Updated: June 2026
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use our website, game, and related services (collectively, the **"Services"**).
By using the Services, you acknowledge that your information will be handled in accordance with this Privacy Policy.
Information We Collect
We collect only the information reasonably necessary to operate, maintain, and improve the Services. Depending on how you use the Services, we may collect:
* Information you voluntarily provide, such as your email address when contacting customer support.
* Device and technical information, including your device model, operating system, IP address, language settings, and device identifiers.
* Gameplay information, such as game progress, achievements, session activity, and gameplay statistics.
* Transaction information relating to purchases made through the Services, including order details and payment status. We do not collect or store your full payment card details.
* Communications, feedback, or enquiries you submit to us.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, remember your preferences, maintain security, understand general website usage, and enhance your browsing experience.
Most web browsers allow you to manage or disable cookies through their settings. Please note that disabling certain cookies may affect the performance or functionality of the website.
How We Use Your Information
We use the information we collect to:
* Provide, operate, maintain, and improve the Services.
* Save gameplay progress and deliver game features.
* Process and verify purchases.
* Protect users and prevent fraud, abuse, or unauthorized activities.
* Monitor, troubleshoot, and improve system performance.
* Respond to enquiries and provide customer support.
* Comply with applicable legal and regulatory obligations.
We process personal information only where necessary for legitimate business purposes and in accordance with applicable privacy laws.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information with trusted third-party service providers that help us operate the Services, including providers responsible for:
* Website and server hosting.
* Payment processing.
* Security and fraud prevention.
* Technical support and maintenance.
* Data storage and system administration.
These providers may access personal information only to perform services on our behalf and are required to protect it appropriately.
We may also disclose information where required by applicable law, legal process, or where reasonably necessary to protect our rights, users, or the security of the Services.
Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we take reasonable steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
When personal information is no longer required, it will be securely deleted or anonymized where appropriate.
Children's Privacy
The Services are intended for users who are **13 years of age or older**.
We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take reasonable steps to delete it as soon as practicable.
Your Privacy Rights
Subject to applicable law, you may have the right to:
* Request access to your personal information.
* Request correction of inaccurate or incomplete information.
* Request deletion of personal information where applicable.
* Object to or request restriction of certain processing activities.
* Contact us regarding privacy-related questions or requests.
We will respond to legitimate requests within a reasonable timeframe and in accordance with applicable law.
International Data Transfers
Your information may be processed or stored in countries outside your country of residence where our infrastructure or service providers are located.
Where applicable, we take reasonable steps to ensure that personal information transferred internationally receives an appropriate level of protection consistent with applicable privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the Services, legal requirements, or business practices.
When material changes are made, we will publish the updated version on this page together with the revised **Last Updated** date. Your continued use of the Services after the updated Privacy Policy becomes effective constitutes your acceptance of the revised Policy.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: support@playzomtactics.com
